Returns are accepted within 30 days with the presence of original receipt at the price that the item was bought.Returns are also accepted with presence of a gift receipt within 30 days at the price that the item was bought.Once we have received your returned item(s) we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.Refunds are applicable exclusively to online orders.Returns or replacements of defective products can only be made at Beauty Line physical stores.Items can only be returned if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and unopened.Due to hygiene reasons, returns are not accepted on mascara, nail polishes and on any lipstick, eye liner, eye shadow, eyebrow product that is in liquid form and is not sealed.

Beauty Line Returns

Return your products now easier than ever.

Return to any Beauty Line store: Free.

You can return your beauty products at any Beauty Line Store and get a refund straight away! Only for Online orders. Don't forget your receipt.

Return to any ACS pick up point:

You can return your products at any ACS pick up point with the charge of €8,73 (up to 2 kg) using the Returns form.

Right of Withdrawal

You have the right to withdraw from your order within 14 days of receiving it.

Returns are accepted within 30 days

with the presence of original receipt at the price that the item was bought.

START A RETURN

Request a Return or Exchange

Returns are accepted within 30 days with the presence of original receipt at the price that the item was bought.
Returns are also accepted with presence of a gift receipt within 30 days at the price that the item was bought.
Once we have received your returned item(s) we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.
Refunds are applicable exclusively to online orders.
Returns or replacements of defective products can only be made at Beauty Line physical stores.
Items can only be returned if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and unopened.
Due to hygiene reasons, returns are not accepted on mascara, nail polishes and on any lipstick, eye liner, eye shadow, eyebrow product that is in liquid form and is not sealed.